PRIVACY POLICY
Effective Date:
Express Consent for Contact
By submitting your phone number and email, you provide express written consent for First Focus Faith, LLC to contact you regarding our products or services. This contact may occur via:
Autodialed calls
Prerecorded or artificial voice calls
SMS or MMS text messages
This applies even if your number is listed on the National Do Not Call Registry (DNC) or any state or corporate do-not-contact list.
Message and data rates may apply.
Consent is not a condition of purchase.
By communicating with us via phone, text, or email, you consent to the recording of all communications for quality assurance and training purposes.
Introduction
First Focus Faith, LLC (“we,” “us,” or “our”) understands that your privacy is important. This Privacy Policy explains how we collect, use, share, and protect your personal information.
By using this website, you agree to the terms of the most recent version of this Privacy Policy and to any related Terms of Use posted on this site.
“You,” “your,” “visitor,” or “user” refers to any individual accessing this website.
Personal and Non-Personal Information
This Privacy Policy explains how we treat personal information (data that identifies you) and non-personal information (data that does not identify you).
Sensitive Information Notice (Do NOT Submit PHI)
This website and its forms are not intended for transmitting protected health information (PHI).
Please do not submit:
Medical history
Mental health diagnoses
Treatment information
Medications
Symptoms
Therapy records
Any other legally protected health information
We do not store PHI in a HIPAA-compliant manner on this website.
By using this site, you acknowledge that you will avoid submitting PHI through non-secure channels.
What Is Non-Personal Information and How Is It Collected?
Non-personal information does not identify you individually.
When you visit our website, we may collect certain information from your browser, including:
Browser type
Device information
IP address
Pages visited
Time spent on the website
We may use or share non-personal information without restriction, as it cannot identify you.
What Is Personal Information and How Is It Collected?
Personal information identifies you individually, such as:
Name
Mailing address
Email address
Phone number
Payment information
Any information you voluntarily submit through forms
We may collect personal information when you:
Submit an application or form
Request information
Purchase products or services
Communicate with us
Participate in site features or offers
Cookies and Related Technologies
We may use:
Cookies
Web beacons
Tracking pixels
Analytics tools
These technologies help us:
Identify returning users
Improve website performance
Track user behavior
Personalize your experience
Measure email engagement
You may disable cookies in your browser, but doing so may limit site functionality.
Third-party vendors may also place cookies for analytics, advertising, or email tracking.
This Privacy Policy does not govern those third-party cookies.
How We Use Personal Information
We may use your personal information to:
Provide website access
Respond to inquiries
Process transactions
Deliver services
Improve user experience
Send updates or marketing communications
Conduct analytics and research
Protect our rights, safety, or property
Comply with legal obligations
We may also de-identify your information, making it non-personal and usable for any lawful purposes.
Sharing Personal Information
We do not share your personal information with unrelated third parties unless:
You give permission
Sharing is necessary to provide services
Required by law
Necessary to protect safety or rights
We may share information with:
Service providers
Payment processors
Email vendors
Analytics providers
We do not sell your personal information.
Communication Practices
We may contact you via:
Phone
SMS
Some website features allow you to communicate with us directly; these responses may contain your personal information.
We cannot guarantee that email communications will be secure.
Security of Personal Information
We use generally accepted security measures to protect your data from:
Loss
Misuse
Unauthorized access
Alteration
Destruction
However, no method of digital transmission is 100% secure.
Links to Other Websites
Our website may contain links to third-party sites.
We are not responsible for:
Their privacy practices
Their content
Their data policies
You should review their privacy policies before interacting with them.
Public Discussions
If this site offers public discussion features:
Information you post becomes public
Do not post sensitive information
We are not responsible for third-party use of publicly posted data
Access, Update, or Delete Personal Information
You may:
Access
Update
Correct
Delete
Your personal information by contacting us at [email protected] or using any provided account tools.
Children’s Privacy
We do not intentionally collect personal information from children under 13.
If you believe we have done so, contact us immediately at [email protected].
Changes to This Policy
We may modify this Privacy Policy at any time.
Material changes will be posted prominently.
For questions, contact us at:
© 2025 First Focus Faith, LLC
By submitting your phone number and email you are providing express written consent for this company to contact you at that number regarding products or services, including via autodialed and/or prerecorded or artificial voice calls and text messages (SMS and MMS), or email even if your telephone number is a cellular number or on a corporate, state, or the National Do Not Call Registry (DNC) or other do not contact list. You may opt-out at any time by emailing us a Do Not Call Request. Your consent is not required or a condition of any purchase. Message and data rates may apply. You also consent to our SMS terms, Privacy Policy and Terms of Use. By communicating with us by phone or email, you give your full consent for any and all calls, texts and emails to be recorded for quality and training purposes.